Thursday, February 10, 2011

Enabling User to Appear Offline on Microsoft Lync 2010

This blog post is just a follow up/update from Enabling User to Appear Offline on Office Communicator 2007 R2. Almost same post but this one is for Microsoft Lync 2010.

By default, Microsoft Lync 2010 enable users to set their presence to one of the following five states:

But Administrators can provide users with another option for setting their presence: Appear Offline. When a user selects this option, he or she appears to be offline. In fact, all of the user's contacts see a presence icon indicating the user is offline. For the users to have the option of "Appear Offline" you must create a new registry key and registry value on the computer running Microsoft Lync 2010. For this option that I'm showing is per user or machine setting only, not a Global Setting. Caution: Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer. Enable User to Appear Offline:

  1. Log on to a computer that is running Office Communicator.
  2. Click Start, and then click Run.
  3. In the Run dialog box, type regedit, and then press ENTER.
  4. In Registry Editor, expand HKEY_LOCAL_MACHINE, expand Software, expand Policies, expand Microsoft, click Communicator.
  5. Right-click the Communicator registry key, point to New, and then click DWORD (32-bit) Value.
  6. After the new value is created, type EnableAppearOffline to rename the value.
  7. Double-click the new EnableAppearOffline registry value.
  8. In the Edit DWORD (32-bit) Value dialog box, type 1 in the Value data box, and then click OK.

    Registry Setting Sample

  9. After making above change, exit from Lync 2010 (from system tray) and relaunch it.
  10. After signing back to Lync 2010 you should able to see "Appear Offline" on the option of the Microsoft Lync 2010.

You know have the "Appear Offline" option on Lync 2010.

For question you can email:


  1. Nice post! Here's how to enable "Appear Offline" at a global level in Lync Server:

  2. i want to do all this locally overiding the lync policies set globally.
    can it be done ? I tried making registry entries. but it doesnt seem to be liking. appear offline still doesnt show up.

  3. Awesome. Thanks so much. I have posted a PowerShell snippet that'll set this value for the truly lazy.

  4. Good one, thanx a u have changes on how to customize d statuses?

  5. Thanks for this! Really helpful post!

  6. Thank you for this information. Its working fine.

  7. hi am not able to find Communicator option in my local pc...could you help me

  8. Just like my case, if can't find the key 'Communicator' then just create new one (under HKEY_LOCAL_MACHINE\Software\Policies\) and add new value as explained in step 5 above. It works!

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